At Recapture Agency, our priority is client satisfaction, and we stand behind the quality of our services. We understand that circumstances may arise where a refund is necessary, and we’re committed to making the process as straightforward and client-friendly as possible.
1. Pay-Per-Client Service
For our Pay-Per-Client service, we offer a 100% refund guarantee without any questions asked. If you’re not satisfied with the results or decide not to proceed for any reason, simply contact us within 30 days of your purchase at contact@recapture.agency, and we’ll process your refund promptly.
2. Service Dissatisfaction
For all other services we offer, we provide a 60% refund for cases of service dissatisfaction. If you find that our service does not meet your expectations or the agreed-upon specifications, you can request a refund within 30 days of your purchase by emailing us at contact@recapture.agency. We value your feedback, but rest assured, we won’t subject you to lengthy inquiries or hurdles to process your refund.
3. Refund Process
To request a refund, simply send an email to rufund@recapture.agency with the following details:
- Your full name
- Date of purchase
- Description of the service purchased
- Reason for requesting a refund
Our team will acknowledge your request promptly and initiate the refund process. Refunds will be processed within 30 days of receiving your request.
4. Contact Us
If you have any questions or concerns about our refund policy, or if you need assistance with the refund process, please feel free to reach out to us at contact@recapture.agency. We’re here to help and ensure your satisfaction with our services.
At Recapture Agency, we’re committed to building lasting relationships with our clients based on trust and transparency. Your satisfaction is our top priority, and we appreciate the opportunity to serve you.